Valley Health Welcomes New President and CEO
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Mark Nantz, Valley Health System’s new President and Chief Executive Officer, began work Monday in true COVID-19 style: appropriately distanced, wearing a facemask, elbow bumping new colleagues, and joining more than 6,000 coworkers to report a daily personal health attestation for the safety of patients and colleagues.
Certainly, neither Nantz nor his predecessor, Mark Merrill, anticipated making this major leadership transition during a public health crisis. Merrill’s retirement farewells and Nantz’s welcomes are occurring via email and video until it is safer to meet face-to-face and travel to Valley Health sites around the region.
During the Valley Health Board of Trustees’ nationwide search and comprehensive interview process with system, physician and community leaders, Nantz stood out as an accomplished and visionary healthcare leader with an impressive record of building advanced clinical programs and successful physician and community partnerships, and improving patient satisfaction, quality metrics, and employee engagement at the local, regional and system levels.
“From the moment I first met with the search committee and then stepped on the Valley Health campus in Winchester, I knew I had found a place where people shared my commitment to improving the health and well-being of the community, especially those who are marginalized and under-served,” Nantz says. “During my interview process, every board member, every provider, every leader and every staff member demonstrated a dedication and commitment to Valley’s Health’s mission of “Serving our Community by Improving Health”. It was clear to me that I had found a new place to call home, and caregivers with whom I could join in serving the community.”
Nantz previously served in executive roles with Bon Secours Mercy Health, most recently as Chief Administrative Officer and Atlantic Group President; before that as Executive Vice President and Chief Strategy Officer at Bon Secours. He has also held executive positions at Carolinas Healthcare System (now Atrium Health) and Carolinas Medical Center–NorthEast, and leadership roles in the audit practice of a Big 5 accounting firm. A certified public accountant, Nantz holds a Master’s in Health Administration from Pfieffer University and is a Fellow in the American College of Healthcare Executives.
In his first video introduction to Valley Health employees this week, Nantz touched on what motivates him personally and what his priorities are as Valley Health’s CEO:
“Winston Churchill once said, ‘Healthy citizens are the greatest asset any country can have.’ I believe that with all my heart and it’s why I have spent nearly 30 years in not-for-profit healthcare. It is at the core of my call to serve in the ministry of care delivery. To be sure, I feel that each of us has been called to serve others by providing access to high quality, affordable health care, and an exceptional patient experience, regardless of whether or not those individuals have the ability to pay. I think we are called to treat everyone who walks through our doors with dignity and compassion and that we must respect and appreciate the unique set of beliefs and experiences that they bring to our organization. That’s what drives me and what gets me up in the morning.”
“These are challenging times,” Nantz continued. “The COVID pandemic has changed much about the way we provide care, how our community views healthcare workers…and even the way we live. You can be confident that Valley Health’s medical and executive leadership have taken steps to ensure the delivery of safe, quality care as we diagnose and treat those with COVID, as well as care for our other patients with emergent healthcare needs. Our health system will continue to respond and adjust in these changing and uncertain times, and we will endeavor to ensure financial stability for both individual employees and the organization as a whole.”